The Company
A J Wells & Sons Ltd, the manufacturers of the Charnwood range, was founded in 1972 and is a privately owned, family
controlled, British company that specialises in the design
and manufacture of high quality wood burning, coal burning,
multifuel, oil and gas stoves. As the oldest British manufacturer
of wood burning stoves, run by second and third generations
of the family, we are dedicated to providing products of enduring
design and of the highest quality.
It all started in 1972, when Alfred Wells and two of his
sons, started a small engineering business in Niton on the
Isle of Wight. In the past thirty years we have grown from
our original small factory of around 1500 sq. ft to our current
site of over 50,000 sq. Ft. We have always been keen to provide
local employment on the Isle of Wight and have seen the number
of our employees rise from the original 3 to well over 100. We
are very proud of our workforce who have rewarded us by staying
loyal to the company, with many staff having worked with us
for over 20 years. This brings stability to the business ensuring
that pride in the company and the quality of our products is
maintained. The owners of the company are Christians and Christian
values and principles underpin the way we do business and run
the company.
Commitment to our staff is vital as is the commitment to
invest in the latest technology to ensure the highest quality.
Over the years we have installed our own Vitreous Enamelling
Plant, CNC controlled Press Brakes, Robotic Welders and a state
of the art Laser Profiler all of which allow pin point accuracy
resulting in superior quality. Keeping the manufacture of as
many parts as possible in-house enables us to maintain full
production control to provide our customers with long-lasting
products leading the field technically in both operation and
function.
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Our Buying Policy
In our quest for the highest quality we source our raw materials
from only the very best companies. We aim to build strong relationships
with our suppliers so that we can be confident in their quality,
to maintain our high standards. We unashamedly buy British
wherever possible. It is our view that it is environmentally
unsustainable to transport heavy materials around the world,
on the grounds of small savings, when the world’s finest
materials are available here in the UK. For us, and for our
customers, we look for quality above cost. After all, the purchase
of a Charnwood is an excellent long-term investment and will
be the focus of your home for many years to come, long after
the memory of what you paid for it has gone.
Our Commitment to Service
As a privately owned, family company service is of utmost
importance to us. We strive to ensure that all our customers
receive the information and service they deserve.
We have a dedicated customer support team who are able to
answer your questions both before you purchase your Charnwood and after it is installed. In addition to the office based
team we have qualified technical sales managers covering all
parts of the UK and Ireland. This means that help is always
available whether at the design stage or later on.
It has long been our aim that not one of our customers will
go cold, for the want of a spare part, any longer than is absolutely
necessary. All spares are normally dispatched within 48 hours
and we offer a next day delivery service if required to ensure
that in the rare event of a problem, your Charnwood is up and
running as quickly as possible. We are proud of our service
and our customers agree.
Our Environmental Policy
At Charnwood we operate a policy of caring for the environment
in all aspects of the business; from the products we design,
to the way we package them, to the way we transport them, to
the way we deal with disposal of waste products, to the vehicles
we use, to our choice of raw materials and, as we have already
said, from where we choose to buy them. These are just some
of the ways we choose to make what we do as environmentally
friendly as possible. At the heart of the design of the products
that we make, is the attempt to achieve high efficiencies,
so that they will consume less of the earth’s resources
in heating your home. An example of this is our woodburning
stoves that use one of the few fuels that are renewable within
our own lifespan, thus conserving other fuels that are diminishing
over the years.
For our full Quality and Environmental policy please click here.
Other Businesses
In addition to manufacturing the Charnwood stove range we
have also developed three other businesses.
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AJ
Wells & Sons Vitreous Enamellers was
originally set up to enamel our Charnwood stoves,
but now it has expanded into the enameling and re-enameling
of range cookers, baths and signage, for corporate
and private customers. Our clients include the London
Underground companies and major manufacturers of range
cookers. |
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Anki
Chimney Systems are importers of pumice
chimney. As one of the longest established stove
companies we seized the opportunity to import this
range of exceptional
pumice chimney as it is ideally suited for stoves
in both new-build and re-lining situations. |
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bodj
Products is a fair trade project importing
terracotta tiles from Cambodia. Supporting a business
development charity the bodj tiles are handmade and
incorporate interesting patterns and colourations. |
We hope this gives you a sense of who we are as a company,
the rest of the web site will tell you about our products and
how to contact us. Our aim is that by combining high quality
products together with excellent service, from a company dedicated
to looking after its customers, you can purchase a Charnwood
with real confidence.
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